This depends on your exact location. Order will usually arrive within 14 business days (for in-stock items only) in USA. Our order processing takes 2-5business day and we ship within US by UPS or USPS standard shipping so it should get to you within 7-14business day. But for more detailed information please refer to our shipment.

In the event a shipment is refused, the customer is responsible for all shipping fees associated with that package. For US shipment refusals, a return shipping fee and any handling charge will be deducted from your refund.

You can cancel your order within 24 hours of purchase. Once the fulfillment process begins, we cannot modify it. Please contact our customer service at contact@ippinproject.com for assistance. We apologize for any inconvenience.

Once an order is placed, it cannot be changed. However, you can contact our customer service within 24 hours to cancel your order and place a new one. We apologize for any inconvenience this may cause.

If your merchandise arrives damaged, please claim within 2 days of package arrival. We will take care of it immediately. Please inspect your purchases immediately upon receipt. No claim can be accepted after 2 days. For further information, Please refer to Exchange Policy and contact customer service.apologize for any inconvenience.

To return an item, please follow the instructions in our Return Policy and contact our customer service team for assistance. We're here to help!

Some of our products are very much limited in their availability however, if you really want the items that out of stock or sold out, you can email us and we’ll try to help you find what you’re looking for. We can arrange delivery service for some of our out of stock items on the website, subject to stock availability, excluding fragile items. Please note that we may charge an additional handling fee and extra shipping costs per shipment for this service. International shipment may require additional fees. For further information, please click here for Online Store Customer Service.

Please inspect your order upon delivery. If for any reason you are not satisfied with your purchase, you may return your merchandise as long as request made within 2 days of delivery. For further information, please refer to our Return Policy.

Defective items or incorrect orders qualify for exchange, store credit, or a cash refund within 2 days of delivery. For other returns, please follow our Return Policy and place a new order. For assistance, email us at contact@ippinproject.com.

Shipping and Handling rates will be based on the total weight and size of purchase. Some items have additional shipping charges as noted on the product page. For further information, please refer to Shipment.

Yes, we can ship to some other countries. Recipients are responsible for any customs duties and taxes where applicable. For further information, please click here for Online Store Customer Service.

If you create a user account at IPPIN PROJECT online, you will enjoy a smarter shopping experience for future orders, with features including a faster checkout process, and the ability to create wish-lists of the items you want most, that can be sent to your family and friends.

Gift Cards are not available online at this time. We apologize for the inconvenience it may cause.

We currently accept the following form of payment: Paypal You can pay securely with either VISA, VISA Debit or Mastercard. Payments are handled by Paypal, no credit card information is handled by us.

We accept credit card and PayPal payment methods for online order. For credit card payment, we accept Amex, Visa and MasterCard only. Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology. If the online store accepts credit cards; rest assured that both your credit card information and personal information are protected.

Absolutely! Your credit card information is highly secure on IPPIN PROJECT. We utilize industry-standard 256-bit SSL encryption and a dedicated IP address to safeguard your transactions. For more details, please refer to our Privacy Policy and Security section.

We're sorry for the inconvenience. This issue might be related to your browser. Please try using a different browser and see if that resolves the problem. If you continue to experience issues, feel free to contact our customer service for further assistance.